Terms of Use
Introduction
Welcome to RedHotPie. RedHotPie (IOS & Android mobile software applications and the associated websites, redhotpie.com, redhotpie.co.uk, redhotpie.com.au, redhotpie.co.nz, redhotpie.asia), is a product that is part of the Casual Dating Division of Digital Quarter Pty Ltd, and hereafter are collectively known as the 'Digital Quarter Network'. Digital Quarter Pty Ltd owns and operates a range of mobile software applications and websites across multiple niche markets under various brands.
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. YOU MUST READ AND AGREE TO THESE TERMS AND CONDITIONS OF USE BEFORE YOU ARE ENTITLED TO ACCESS, VIEW OR BECOME A REGISTERED USER OR MEMBER OF ANY DIGITAL QUARTER NETWORK PRODUCT.
By accessing or using the Digital Quarter Network you agree to be bound by these Terms and Conditions of Use, the Digital Quarter Ltd Privacy Policy, and any additional terms, conditions, notices and disclaimers displayed elsewhere on the Digital Quarter Network, as they govern your access to, and use of, the Digital Quarter Network.
We may change all or part of these Terms and Conditions of Use at any time. If we do, the new Terms and Conditions of Use will be posted on the Digital Quarter Network. Your continued use of the Digital Quarter Network will constitute your acceptance of any changes. If you object to any changes to these Terms and Conditions of Use, your only remedy is to immediately discontinue your use of the Digital Quarter Network.
It would be prudent for you to visit this page from time to time to acquaint yourself with any changes in these Terms and Conditions of Use which have occurred since you joined a Digital Quarter Network product or last visited this page.
Updated: 23 October 2019
Contents
Definitions
'Us, we or our' our' – means Digital Quarter Pty Ltd, its directors, officers, employees, contractors and the brands, applications and websites which make up the 'Digital Quarter Network'.
Contact details:
- Email:
- [email protected]
- Postal address:
- Digital Quarter Pty Ltd
PO Box 285
Subiaco WA 6904
Australia
'The network' – means the Digital Quarter Network
'Product' – means a website, a mobile specific version of a website, a mobile or tablet software application, that is owned and operated by the Digital Quarter Network
'You or your' – means you or your and refers to your use of the Digital Quarter Network as a;
- Casual User of the Digital Quarter Network, who has gained access to the Digital Quarter Network without logging in using a username and password chosen by you. Casual users access the Digital Quarter Network without payment or cost (other than bandwidth and connectivity costs which may be payable to third-parties); or,
- Registered User (also known as a guest) who has registered with an entity which forms part of the Digital Quarter Network and who has created a username and password for use on the site to which you have registered. Registered Users use the portion of the Digital Quarter Network, to which they have registered without payment or cost (other than bandwidth and connectivity costs which may be payable to third-parties); or,
- Member who has registered with an entity which forms part of the Digital Quarter Network and who has created a username and password. Members have paid for a membership which entitles them to the level of service commensurate with the level of membership purchased. Members may additionally be liable to third-parties for costs associated with bandwidth and connectivity.
'Membership Level' – Websites and applications belonging to the Digital Quarter Network offer you different tiers of membership. These tiers offer different levels of functionality which are commensurate with the cost of the membership.
'Revenge Content' – is sexually explicit media, and identifying media, distributed without the consent of the individual(s) involved. It is published to hurt, humiliate, vilify or embarrass the person depicted or identified. It can take the form of a digital image, photograph, video, description, a person's contact details or any combination there too.
Eligibility to Use and Membership
By using or viewing any part of the Digital Quarter Network, you represent and warrant that:
- You are at least 18 years of age (or higher age as determined by the age of majority in the country in which you are accessing the network); and,
- It is lawful for you to view adult content of the type provided by the Digital Quarter network where you are; and,
- You wish to participate in the online community provided by the Digital Quarter Network in a manner that is consistent with the goals and values of the network, which respects an individual's right of self-determination in matters of relationships and sexual preferences; and,
- You will not breach any of the laws of Western Australia (or those of the country in which you are accessing the network) whilst accessing the Digital Quarter Network; and,
- You will not allow any minors (those under the age of 18, or under the age of majority prescribed by the law in the country in which are accessing the network, if the relevant age is above the age of 18) to access the Digital Quarter Network and will take all reasonable steps to ensure that minors who have access to your Internet available computer or, are not able to access the Digital Quarter Network; and,
- You have never been convicted of a violent or sexually related criminal offence; and,
- You are not registered or required to register as a sex offender with any government entity or agency.
To access or use certain parts of the Digital Quarter Network you must register as a registered user or become a member. When registering as a registered user or purchasing a membership subscription you must provide us with accurate, complete and up-to-date registration information, as requested during the sign-up process. It is your responsibility to inform us of any changes to your registration information. We will treat your personal information strictly in accordance with our Privacy Policy
You must refrain from creating false or 'bogus' profiles that do not accurately describe you, your gender, your relationship status, sexual orientation or any combination thereof. In addition you must not sell, license or transfer access to your account.
We may at any time request a form of identification to verify your identity.
You must ensure the security and confidentiality of your username and password. You are wholly responsible for all activities relating to the profile (relating to the username and password chosen by you) you have created either as a registered user or as a member of the network, including the unauthorised use of your credit card.
You must notify us immediately if you become aware of any unauthorised use of the identity you have created either as a registered user or as a member of the network.
You must not permit the profile (relating to the username and password chosen by you) you have created either as a registered user or as a member of the network to be used by or transferred to any other person, couple or group.
If we believe you have breached these membership and eligibility criteria, or if we believe you are no longer an active registered user, or member of the network, we reserve the right, in our sole discretion, to suspend or terminate your membership and access to all or part of the Digital Quarter Network.
Subscription Rates, GST for Australian Residents, Auto-Renewal, Billing Disputes, Refunds, Apple and Google Refunds and Termination
Online Purchases Through a Digital Quarter Network Product
Subscription rates may change from time to time. Your current subscription will not be affected by any fee rises until your next renewal.
Otherwise, any changes to subscription rates are effective upon them being posted on the network.
Charges relating to the purchase, by Australian residents, of your membership are stated as being inclusive of GST. We will issue you with a tax invoice which sets out the amount of GST paid by you. GST means the Australian goods and services tax charged under the Goods and Services Tax Act 1999 (Commonwealth).
If you pay for your Digital Quarter Network membership by credit card then, for your convenience, we have set your auto-renewal to ON. This means that upon the expiry of your initial period of membership, your membership will automatically be renewed at a discounted monthly cost at the same membership level as your initial membership. Your credit card will automatically be debited the appropriate fee. Your membership will continue to be renewed in this manner until you turn your auto-renewal feature off. The auto-renewal feature can be switched off in the settings area of the website you are using or through your settings in the Apple App Store or the Google Play Store.
In the event you disagree with any charge made to your account, you agree to contact us with a view to resolving the dispute prior to making a formal notification to your credit company. You must contact us by email [email protected] This will enable us to accurately and promptly assess your complaint and, where justified, credit your card with the disputed amount in a timely manner, with the minimum of inconvenience to you.
All disputes must be raised within three (3) months of the disputed transaction occurring. You waive your rights to seek reimbursement for disputes arising outside of this period.
You may terminate your membership at any time.
If you request an early termination of your membership, you will not be entitled to any refund of any unused subscription fees.
Any or all features published as being available for any particular membership subscription level should be regarded as individual features and the removal or substitution of an individual feature does not amount to a change of your membership level.
You are not entitled to seek a refund or compensation in the event individual features of any particular membership level become unavailable to you because of upgrades or changes to the Digital Quarter Network, or because of technical difficulties or your inability to access individual features, through no fault of our own.
We do not issue refunds unless there are extenuating and compelling circumstances which we feel, at our absolute discretion, warrant a refund. We do not guarantee any particular results when using the Digital Quarter Network and will not consider giving a refund as a consequence of dissatisfaction with the network or buyer's remorse.
If we agree to provide you with a refund it will only be for the whole or a portion of the most recent payment you made to us. The granting of a refund will result in an immediate cancellation of the service we provide to you. You will no longer have access to the services we formerly provided to you.
Apple and Google Mobile Applications
The Digital Quarter Network is, in part, made available to you through Apple iOS applications and Google Play Android applications.
In-App-Purchases
Please note that when you purchase a membership for an application which forms part of the Digital Quarter Network through the Apple iOS App Store or Google Play all financial interactions relating to your membership are between you and Apple or you and Google.
The Apple iOS App Store and Google Play, may by default set up and auto-renewal feature meaning that at the expiration of your membership period, Apple or Google will automatically renew your membership for a further period, at the same membership level and for the same duration as your existing membership.
In order to avoid the automatic renewal of your membership by Apple or Google, you need to turn off the auto-renewal feature in your Apple or Google account.
Also, please note that Apple's iTunes service, its App Store, its developer policies and Google Play, prohibit us from refunding you any sum paid to Apple or Google when making an in-app-purchase for a membership through any of the applications which form part of the Digital Quarter Network. If you seek a refund of an in-app-purchase you must contact Apple or Google directly.
Your Right to Use Our Apple and Google Apps
You may download any Digital Quarter Network application or software that allows you to access our network. We grant you a nonexclusive, non-transferable, revocable license to use, for non-commercial purposes, one (1) copy of a Digital Quarter Network App on a single device that you own or control for use in connection with your Digital Quarter Network account. The Digital Quarter Network App includes all upgrades, modifications, functionality and enhancements thereof, as well as any related files and materials furnished or available in connection with the App. We do not warrant that the App will function properly on your device or is otherwise compatible with it.
You are prohibited from making any copies of the Digital Quarter Network App or modifying, disassembling, decompiling, or reverse engineering the Digital Quarter Network App, subject only to applicable law. Further, you may not lease, sublicense or otherwise transfer or distribute the Digital Quarter Network App to any third-party. You will not manipulate in any manner any of the security features available on the Digital Quarter Network App, including without limitation, protections intended to prevent copying or manipulating of any of the content, advertising or features of the the App, including any third-party software. We may automatically upgrade the App on your device. If there is any third-party software or other intellectual property embodied in the Digital Quarter Network App, such material is subject to the rights, title and interest of such third-parties and any unauthorised use or copying is prohibited and subject to the terms of the respective third-party's end user license agreement. We reserve all rights not granted in these Terms and Conditions of Use.
Objectionable sexually explicit user-generated content
Google Play and Apple App Store have policies that prohibit, ‘objectionable sexually explicit user-generated content’ (any content, including photos, that you may be able to contribute to RedHotPie). As such, any photo/s you upload to RedHotPie that do not meet these Google Play or Apple App Store policies will not be displayed. Examples of photos of ‘objectionable sexually explicit user-generated content’ are photos, animations, or illustrations that depict:
- Nudity in which the subject is nude or minimally clothed, and where the clothing would not be acceptable in an appropriate public context.
- Pornography/sex acts or sexually suggestive poses.
- Sexual aids (whether in use or not) and fetishes.
- Bestiality.
Third-party Applications and Software.
You acknowledge and agree that by downloading any application or software that allows you to access the Digital Quarter Network, you will abide by the terms of use and/or end user license agreement furnished at the time of download, as updated from time to time.
Apple Mobile Software Terms and Conditions and Google Play Terms and Conditions.
If you download the Digital Quarter Network App and any associated mobile software from Apple's iTunes Store or App Store, or through Google Play (collectively known as the “App Store Version”), you agree as follows:
This Agreement is between you and us, and not Apple or Google. As such Apple and Google have no responsibility for the App Store Version and the content thereof. Apple or Google has no obligation to maintain or provide support services for the App Store Version. If the App Store Version does not comply with any applicable warranty described in these Terms and Conditions of Use, you may notify Apple or Google and Apple all Google may refund the purchase price (if any) to you to the maximum extent permitted by applicable law. Apple and Google will have no other warranty obligation whatsoever with respect to the App Store Version. You agree to comply with the App Store, or iTunes Store Terms of Service or the Google Play Terms of Service. You understand that we and not Apple or Google are responsible for addressing any claims in connection with the App Store Version. Any claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to warranty (if any) will be governed by these Terms and Conditions of Use. You agree that we and not Apple or Google are responsible for addressing your or any third-party claims relating to the App Store Version including but not limited to; product liability claims;
- any claim that the App Store Version fails to conform to any applicable legal or regulatory requirement; and,
- claims arising under consumer protection or similar legislation.
All such claims will be governed by these Terms and Conditions of Use and any laws or regulations applicable to Digital Quarter Network.
In the event of any third-party claim that the App Store Version, or your possession and use of the App Store Version, infringes a third-party's intellectual property rights, we and not Apple or Google will be solely responsible for the investigation, defence, settlement and discharge of any claim.
You agree that notwithstanding anything contained in these Terms and Conditions of Use to the contrary, Apple, Google and their subsidiaries are third-party beneficiaries of these Terms and Conditions of Use and that they will have the right to enforce these Terms and Conditions of Use as it applies to the App Store Version against you as a third-party beneficiary.
Third-party Websites, Advertising and Other Activities
We adhere to the principles of the 'Best Practice Guideline for Online Behavioural Advertising (March 2011)' published by the Australian Association of National Advertisers. These are the same principles adopted by many leading online organisations, including the Australian Interactive Media Industry Association, the Communications Council, the Internet Industry Association, Ten, Nine MSN, Yahoo! Seven, Google and Microsoft.
We may feature or display links and pointers to websites operated by third-parties on the Digital Quarter Network. These websites do not form part of the Digital Quarter Network and are not under our control. We do not accept any responsibility in connection with these websites. If you link to one of these websites you leave the Digital Quarter Network entirely at your own risk.
You must not link to the Digital Quarter Network from any other website, or authorise any other person to link from a third-party website to the Digital Quarter Network, without our prior written consent.
The Digital Quarter Network may feature or display third-party advertising. By featuring this advertising, we do not in any way represent that we recommend, endorse or support the relevant advertiser, its products or services.
If you contact a third-party using functionality provided on the network, including via email or messaging service, we do not accept any responsibility for any communications or transactions that occur between you and the relevant third-party
On occasion we may promote, advertise, or sponsor functions, events, offers, competitions or other activities that may be conducted off-line and may be conducted by us or by third-parties. You may participate in any such activities but in doing so you will be acting entirely at your own risk. We do not accept any responsibility in connection with your participation in these activities whether conducted by us or by third-parties.
These communications and/or activities may be subject to separate terms and conditions, but will be conducted in accordance with our Privacy Policy. For example, the personal information you provide when registering on the network maybe used, or disclosed, for the purpose of sending you marketing or promotional material about a third-party business that we believe may be of interest to you. You will be given an opportunity to unsubscribe to any of these communications in the email notification portion of the applicable website to which you are using.
Facebook Connect, Google and Other Social Media
Facebook allows its users to 'connect' their Facebook identity, friends and, privacy settings to third-party content providers through its Facebook Connect feature.
The Digital Quarter Network is a third-party content provider which uses Facebook Connect to allow our registered users and members to interact with the network whilst using some of the features of Facebook.
We hope that using Facebook Connect will enrich the time you spend with us on the Digital Quarter Network.
We provide the mechanism and technology which enables you to use Facebook Connect and the Digital Quarter Network, with a minimum of fuss and a maximum of ease.
Facebook Connect enables you to;
- Authenticate and connect your Facebook identity into the Digital Quarter Network in a trusted manner. You have total control over the permissions you grant using Facebook Connect.
- Bring your identity from Facebook into the Digital Court Network. This means you can elect to import your basic profile information, profile picture, name, friends, photos, events, groups and more into the Digital Quarter Network.
- Have access to your Facebook friends who are also members of the Digital Quarter Network.
- Have dynamic privacy; meaning that the privacy settings you have set on Facebook follow you into the Digital Quarter Network.
In consideration for making Facebook Connect available to you, you allow us to access and use your personal information stored on Facebook, to;
- Provide you with an enhanced level of service.
- Improve the quality of our offerings across the Digital Quarter Network.
- Collect, store and use the information we have collected from your Facebook identity, for our reasonable purposes.
- Market our offerings, across the Digital Quarter Network, to you and your Facebook friends.
- Enhance the manner in which we market our offerings, across the Digital Quarter Network, to you and your Facebook friends.
- Link to our social media offerings, including to our Facebook page.
At Any Time You Can Deactivate Your Digital Quarter Network Account and/or De-Link Your Account from Facebook.
To disconnect your Digital Quarter Network account from Facebook go to facebook.com and log into your account. Then go to https://www.facebook.com/bookmarks/apps. Click on 'apps' and remove the relevant Digital Quarter Network app you would like to delete by hovering over its name and clicking the 'remove' or 'x' button. After doing this you will no longer be able to log into the Digital Quarter Network account on Facebook unless re-enable the relevant Digital Quarter Network App.
To deactivate your Digital Quarter Network account, log on to the portion of the Digital Quarter Network you wish to unsubscribe from, click on “Profile”, then click on “Account Settings” click the “Deactivate” button and enter your registered email address. Your account will then be deactivated.
You should understand that deactivated accounts are not deleted but rather “hidden” and may persist in our systems for our business purposes. However, your account information will no longer be accessible to the public unless and until you reactivate your account by logging back in to the relevant portion of the Digital Quarter Network. You may request that all user submitted personal information (other than your email address) is deleted from our data base by emailing [email protected] with your specific request.
Other social media providers including Google allow similar functionality to that of Facebook Connect. We provide connectivity to that functionality on the same basis and terms as we provide Facebook interoperability.
Please note we are not liable for your use of Facebook Connect or any Google supplied functionality. Facebook connect and any Google functionality are the products of Facebook and Google. We provide access to Facebook Connect and any Google functionality on an 'as is' and 'as available' basis and do not represent any particular level of service associated with either product. In particular, we do not warrant that either Facebook Connect or any Google functionality is fit for any particular purpose, or that it is of merchantable quality. You use Facebook Connect or any Google supplied functionality at your own risk and under the terms and conditions of use set out by Facebook and Google.
Likewise, we are not responsible for, and are not liable for, any loss associated with your use of either Facebook Connect or any Google functionality, whether or not linked in any way to the Digital Quarter Network.
You should be aware that Facebook and Google may change the functionality of their products, their terms and conditions of use and for any other conditions, without notice.
Digital Rights Management, Copyright and Passing Off
The rights of others
We respect the digital rights, copyright and the intellectual property of others.
If you believe your digital rights, copyright or intellectual property is being infringed on the Digital Quarter Network then please contact us and supply us with the details of your digital rights, copyright or intellectual property and the manner in which you believe rights have been infringed. We will investigate the matter and, if appropriate, take the necessary steps to remove the offending material.
If you wish to send us a copyright infringement notification, you will need to identify the material(s) you believe infringe(s) your copyright, identify each copyright protected work in which you own the rights and which you believe has been infringed and identify how each copyright protected work has been or is being infringed. You will need to sign the notice and send it to us. You will also need to provide us with your contact details.
Our property
Digital Quarter Pty Ltd owns and retains proprietary rights in the Digital Quarter Network. In addition, the Digital Quarter Network contains databases, copyrighted material, trademarks and other intellectual property belonging to Digital Quarter Pty Ltd.
You do not not have any right, title or interest in or to any proprietary rights belonging to the Digital Quarter Network.
You may not copy, modify, publish, transmit, distribute, perform, display, link to, frame, pass off or sell any such intellectual property without the prior written consent of Digital Quarter Pty Ltd.
Your content and ideas
From time to time casual users, registered users and members make unsolicited suggestions as to how we can improve aspects of the Digital Quarter Network. On occasion we adopt those unsolicited suggestions and use them on the network. In consideration for allowing you to access and use the Digital Quarter Network, you automatically grant us an irrevocable, perpetual, non-exclusive, worldwide license to use the suggestion (or derivation) without cost, royalty or charge.
As a casual user, registered user or member you may from time to time post content on the Digital Quarter Network. The content can take any form, including, but not limited to; photographs, drawings, illustrations, graphics, text, stories, postings, audio recordings and video recordings, or any combination of these or other material. In consideration for allowing you to access and use the Digital Quarter Network and permitting you to post content to the Digital Quarter Network, you automatically grant (and represent and warrant that you have the right to grant to Digital Quarter Pty Ltd) an irrevocable, perpetual, non-exclusive, worldwide license to use, copy, perform, reproduce, add, exploit, display, and/or distribute any content originally or subsequently posted by you in any public area of the Digital Quarter Network and to prepare derivative works of, or incorporate into other works, such content, and to grant and authorise sublicenses of the content, without cost, royalty or charge. Furthermore, you unconditionally waive all moral rights, as defined by the Copyright Act 1968 (Commonwealth), which you may have in respect of the content you have posted on the network.
Digital Quarter Pty Ltd expressly reserves the right to sub-contract, assign or sell all or any rights or duties under these Terms and Conditions of Use to any third-party and, in such case, Digital Quarter Pty Ltd shall be relieved of any and all liability under these Terms and Conditions of Use and any additional terms, conditions, notices and disclaimers displayed elsewhere on the Digital Quarter Network.
Digital Quarter Pty Ltd will not sub-contract, sell or assign any or all of its rights and obligations under these Terms and Conditions of Use, to a third-party in such a way as to reduce any guarantees you are given under these Terms and Conditions of Use.
End User License Agreement
Members of the Digital Quarter Network purchase a licence to use advanced features of the network. The features available to the member are commensurate with the level of membership purchased by the member. These features are made available to you through the websites and applications which form the network.
The licence is current, during 'good behaviour' and whilst the member's membership's is current and the subscription fees have been paid. The licence to use these advanced features can be revoked at any time by Digital Quarter Pty Ltd, either permanently or for a finite period if the member breaches the law, breaches any of these Terms and Conditions of Use or, at the absolute discretion of the Digital Quarter Network, in circumstances when we view the member's use of any of the advanced features as not being within the spirit of the Digital Quarter Network.
No casual user, registered user or member has a right to access, copy or interfere with the data (including that which is contained in databases) code, or other information contained within those data servers for any reason or use whatsoever.
Disputes Between Registered Users and Members
Digital Quarter Pty Ltd reserves the right, but not the obligation, to monitor any dispute between you and (an)other registered user(s) or member(s).
In the event a registered user or member has breached these Terms and Conditions of Use, we have the right, but not the obligation, to take action against the registered user or member in breach. This action may include;
- Giving the registered user or member a warning to refrain from actions which amount to a breach of these Terms and Conditions of Use.
- Suspending the registered user or member from accessing the Digital Quarter Network for a finite period.
- Terminating the registered user's or member's access to the Digital Quarter Network.
Our failure to act with respect to a breach of these Terms and Conditions of Use, by you or others, does not constitute a waiver of our right to act with respect to subsequent or similar breaches, or to take into account that earlier breach when considering what action to take in relation to a subsequent or similar breach of these Terms and Conditions of Use.
In the event you have a dispute with one or more registered users or members, you agree to release Digital Quarter Pty Ltd, from all claims, demands and damages of any kind and nature arising out of or in any way connected with your dispute with other registered users or members and to indemnify us for all reasonable costs incurred by us relating to the dispute, including legal fees.
Content and Safety
The Digital Quarter Network comprises websites and applications which are intended as entertainment and as a means to enable bona fide singles, couples and groups to make contact with other persons who are at least 18 years of age (or higher age as determined by the age of majority in the country in which you are accessing the network) who are looking for entertainment or to meet people for a shared relationship or personal experience, either online or in person.
Registered users and members of the Digital Quarter Network may create profiles and content. The Digital Quarter Network does not guarantee, warrant or in any way accept liability for the veracity of any content, including user profiles, posted by any of it's registered users or members. Material posted by registered users and members of the Digital Quarter Network may be offensive, harmful, inaccurate, dishonest, misleading or deceptive.
Please use caution and common sense when assessing profiles generated by registered users or members or any subsequent communications you may have with other registered users or members on the Digital Quarter Network.
In particular, please have regard to your personal safety when considering meeting people in-person, who you have had contact with through the Digital Quarter Network.
You are solely responsible for your interactions with other users, registered users and members and should proceed with your personal safety foremost in your mind.
Offensive and Prohibited Content or Behaviour
You agree to:
- Refrain from posting any of your, or anyone else's, contact details including e-mail addresses, telephone numbers, message services or other forms of contact details in your profile or in any posts you make on the site.
- Refrain from obtaining or attempting to obtain the password, account information or other private information of any other registered user or member of the Digital Quarter Network.
- Refrain from posting any form of illegal content, including descriptions or representations of child pornography, acts involving bestiality or drug use.
- Refrain from making any defamatory, libellous, slanderous, racist, bigoted, threatening or abusive comment or posting such content on the the Digital Quarter Network in any postings, in chat room discussions, in emails or in any messaging features provided by us.
- Refrain from harassing other casual users, registered users and members of the Digital Quarter Network and restricting or inhibiting their enjoyment of the Digital Quarter Network with spam, junk mail, chain letters, vulgar language, hitting the return key repeatedly whilst in a chat environment, inputting excessively large images in chat room discussions causing other users screens to move too quickly to read, use of excessive SHOUTING (all caps) in an attempt to disturb other users or flooding (continuous posting of repetitive text).
- Refrain from sending unsolicited mail or email, make unsolicited phone calls or send unsolicited faxes to any other casual users, registered users or members of the Digital Quarter Network.
- Refrain from sending unsolicited mail or email, make unsolicited phone calls or send unsolicited faxes to any other casual users, registered users or members of the Digital Quarter Network.
- Refrain from publishing, transmitting for distributing material subject to copyright, trademark, patent, trade secret onto or through the Digital Quarter Network without the express permission to do so from the owner of the material.
- Refrain from improperly using support buttons or making false reports to us.
- Refrain from promoting other internet sites or businesses on the Digital Quarter Network, through any e-mails, postings or messages sent through Digital Quarter Network.
- Refrain from advertising or soliciting the sale or purchase of any product or service through the Digital Quarter Network.
- Refrain from acting in a way which exploits, distributes or publicly communicates any error, miscue or bug which gives you or another person and unintended advantage in your or their use of the Digital Quarter Network.
- Refrain from acting in a way which exploits, distributes or publicly communicates any error, miscue or bug which gives you or another person and unintended advantage in your or their use of the Digital Quarter Network.
- Refrain from reverse engineering, de-compiling or disassembling any software, including any proprietary software owned by us, being run on the Digital Quarter Network,
- Refrain from reverse engineering, de-compiling or disassembling any software, including any proprietary software owned by us, being run on the Digital Quarter Network,
- Refrain from behaving in a manner which a reasonable casual user, registered user or member of the Digital Quarter Network would consider to be offensive and not in the spirit of the network.
- Refrain from making any post or content that links directly to other sites which contains content of the kind which falls within the descriptions prohibited by this section.
Google Play and Apple App Store have policies that prohibit, 'objectionable sexually explicit user-generated content' (any content, including photos, that you may be able to contribute to RedHotPie). As such, any photo/s you upload to RedHotPie that do not meet these Google Play or Apple App Store policies will not be displayed.
Digital Quarter Pty Ltd claims the right, but not the obligation, to censor any content uploaded by registered users or members of the site. In doing so we claim the right, but not the obligation, to delete or modify any content, message, photo or profile that in our sole judgment is inappropriate as being offensive, illegal or not in the spirit of the Digital Quarter Network.
Registered users and members are solely responsible for the content that upload, publish or display on the the Digital Quarter Network, or transmit to other casual users, registered users and members through the network.
Casual users, registered users and members agree to hold us blameless in relation to any content they believe to be incorrect, inaccurate, offensive, hurtful, defamatory, slanderous, libellous or illegal.
Casual users, registered users and members of the Digital Quarter Network warrant that they will indemnify us for any costs, including legal costs related to any content the member uploads, publishes or displays on the Digital Quarter Network, or transmits to other casual users, registered users and members, using the network or its email and messaging functionality.
Please note that Digital Quarter Pty Ltd reserves the right to terminate your access or membership to the Digital Quarter Network at its absolute discretion. If your membership has been terminated because you have breached any of these Terms and Conditions of Use, you will not be entitled to a refund, either in part or in full of your current subscription.
In addition, in the context of any illegal activity, Digital Quarter Pty Ltd will cooperate with any investigation carried out by a competent State or Federal prosecuting authority.
In cases where illegal activity is alleged, we will assist any State or Federal prosecuting authority acting under an appropriate warrant or judicial order, and will provide them, at a minimum, with the IP address and date and time when a offensive, illegal, false or 'bogus' profile or picture(s) were uploaded onto the Digital Quarter Network.
Identity Theft and Revenge Content
We take the issues of identity theft and revenge content very seriously. In all cases we encourage the person who has been the victim of identity theft or revenge content to report the matter to the relevant prosecuting authority.
You must not impersonate or create a membership for any person other than yourself, yourself and your partner, or the group to which you are affiliated.
If you believe your identity has been stolen and is being misused on the Digital Quarter Network, then please contact us [email protected] and we will be pleased to assist you.
In cases where identity theft or revenge content is alleged, we will assist any State or Federal prosecuting authority acting under an appropriate warrant or judicial order, and will provide them, at a minimum, with the IP address and the date and time when a false or 'bogus' profile or picture(s) were uploaded onto the Digital Quarter Network.
Disclaimers, No Warranty and Limitation of Liability
You use the Digital Quarter Network at your sole risk.
Digital Quarter Pty Ltd disclaims all liability to the fullest extent permissible under law. In particular, casual users, registered users and members of The Digital Quarter Network agree that Digital Quarter Pty Ltd:
- Is not responsible for any incorrect, inaccurate, offensive, hurtful, defamatory, slanderous, libellous or illegal post made by any third-party on the network or transmitted through the Digital Quarter Network, or sent or transmitted via any email or messaging system associated with the network.
- Is not responsible for any failure of the Digital Quarter Network, whether caused by casual users, registered users, members or by any of the equipment or programming associated with or used by the Digital Quarter Network.
- Is not responsible for any error, omission, interruption, deletion or delay in the operation or transmission of the services provided by the Digital Quarter Network.
- Is not responsible for the theft or destruction or unauthorised access to, or alteration of any communications made by a registered user or member stored on systems owned or operated by the Digital Quarter Network.
- Is not responsible for any problems or technical malfunction of any fibre-optic cable, cable, telephone network or lines, computer online systems, servers, computer equipment, software, on account of technical problems or traffic congestion on the Internet or at any website or any combination thereof.
- Cannot guarantee and does not promise or warrant any specific results from the use of the Digital Quarter Network.
The network is provided on an 'as is' and 'as available' basis. We expressly disclaim any warranty of fitness for a particular purpose or of merchantable quality.
Except where such provisions are restricted by law (and in that event liability is disclaimed to the fullest extent permitted by law), in no event will we be liable to you or any third person for any direct, indirect or consequential loss. Likewise, in consideration for having access to the Digital Quarter Network, you agree not to seek compensation for any direct, indirect or consequential loss or for exemplary, incidental, special or punitive damages including loss of profits or personal injury arising from your use or any third-parties' use of the Digital Quarter Network, even if you advised us of the possibility or certainty of such loss or damages.
Notwithstanding anything to the contrary contained herein, Digital Quarter Pty Ltd's liability to you for any damages, whatsoever and howsoever caused, regardless of the form of the action, will be at all times limited to the amount paid, if any, to Digital Quarter Pty Ltd for your membership.
In the event you have only accessed the Digital Quarter Network as a casual user or registered user, then as consideration for your free use of the network, you agree to hold us blameless, for any direct, indirect or consequential loss you or any third person may have suffered consequent on your or any third-parties' use of the Digital Quarter Network. Likewise, you agree not to seek damages for direct, indirect or consequential loss or seek exemplary, incidental, special or punitive damages including loss of profits or personal injury arising from your use or any third-parties' use of the Digital Quarter Network, even if you advised us of the possibility or certainty of such loss or damages.
We do not make or grant, and hereby exclude, any warranties, representations, conditions or terms of any kind, whether express, implied, statutory or otherwise with respect to the services provided by the Digital Quarter Network, including but not limited to, any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose or non-infringement.
We do not warrant that your use of any service provided by the Digital Quarter Network will be secure, uninterrupted, always available, error-free, or will meet your requirements, or that any defects in the services provided by the Digital Quarter Network will be corrected. We disclaim liability for and provide no warranty or representation as to the connectivity and availability of the services provided by the Digital Quarter Network.
You are responsible for making all the necessary arrangements to ensure you can access the websites and applications which form the Digital Quarter Network (including Internet provider and mobile Internet provider fees and, any other charges associated with that access). We will not be held responsible for any reduced functionality you may encounter because of or in connection with accessing the Digital Quarter Network through mobile services or any similar device currently known or developed in the future.
There are no warranties of any kind that extend beyond the face of these Terms and Conditions of Use or that arise because of; course of performance, course of dealing or trade usage. The Digital Quarter Network may contain errors, omissions, inaccuracies, or out-dated information. We cannot guarantee and do not promise any specific results from use of the Digital Quarter Network. We do not warrant the reliability of any statement or other information displayed or distributed through the Digital Quarter Network.
Indemnity
You agree to fully indemnify and hold us harmless against any expenses, costs, loss (including consequential loss) or damage that we may suffer or incur as a result of all in connection with your use of, access to or conduct in connection with the Digital Quarter Network.
You agree to indemnify for us all reasonable costs, including legal fees, associated with defending any claim, action, demand or any threatened claim, action or demand against us resulting from, or relating to, your use of the Digital Quarter Network or your breach of these Terms and Conditions of Use
Law
We are based in Perth, Western Australia.
You agree to the exclusive jurisdiction of the courts of Western Australia to determine any matters or dispute which arises between you and us, whether under these Terms and Conditions of Use, the Digital Quarter Pty Ltd Privacy Policy , or any additional terms, conditions, notice or disclaimer displayed elsewhere on the Digital Quarter Network, or otherwise.
These Terms and Conditions of Use, our Privacy Policy and any other additional terms, conditions, notices and disclaimers displayed elsewhere on the Digital Quarter Network form the totality of the agreement between you and us.
If any provision of this agreement is held to be invalid, the remainder of this agreement shall continue in full force and effect.
We do not warrant that any content on the network meets the relevant legal standards of any jurisdiction other than Western Australia.
It is your responsibility to ensure that it is lawful in your jurisdiction for you to view the content provided by the Digital Quarter Network.
Class-Action Waiver
You acknowledge and agree that in consideration for your use of the network, you give up any rights you may otherwise have to instigate or participate in any class action or representative action with respect to any claim against us. You will not, in any dispute with us, be entitled to join or consolidate claims by or against other persons, casual users, registered users, or members of the Digital Quarter Network, or arbitrate any claim as a representative or class action or in a private attorney-general capacity.
Privacy Policy
INTRODUCTION
This privacy policy ("Privacy Policy") outlines in general terms how Digital Quarter Pty Ltd (ACN 102 421 590) ("Digital Quarter", "us", "we" or "our") collects, stores, uses and discloses your personal information. By using any of the RedHotPie websites (RedHotPie.com, RedHotPie.com.au, RedHotPie.co.uk, RedHotPie.co.nz, and RedHotPie.asia), the RedHotPie applications (IOS and Android) or our other online products and services (together referred to as "the Network") you accept this Privacy Policy together with Digital Quarter's Terms and Conditions of Use ("Terms and Conditions") and any additional terms, conditions, notices and disclaimers displayed elsewhere on the Network.
We may amend this Privacy Policy from time to time as our business requires or the law changes. If we do, the new Privacy Policy will be posted on the Network. Your continued use of the Network will constitute your acceptance of any changes. If you object to any changes to the Privacy Policy, you must stop using the Network.
This Privacy Policy applies beginning 14 October 2019. The previous version of this Privacy Policy, available https://redhotpie.com.au/Terms/PrivacyPolicy.aspx, will apply until then.
Dated 1 October 2019.
CONTENTS
INTRODUCTION
- PERSONAL INFORMATION
- PERSONAL INFORMATION WE COLLECT
- HOW WE COLLECT PERSONAL INFORMATION
- HOW WE USE YOUR PERSONAL INFORMATION
- DISCLOSURE OF PERSONAL INFORMATION
- WHAT IF WE CAN'T COLLECT YOUR PERSONAL INFORMATION
- ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
- YOUR RIGHTS AND RETENTION OF INFORMATION
- DELETION OF PERSONAL INFORMATION
- HOW CAN YOU COMPLAIN ABOUT A BREACH OF PRIVACY?
- CHILDREN'S PRIVACY
- USE OF COOKIES AND SURVEYS
- DIRECT MARKETING
- OFFERS AND PROMOTIONAL MESSAGES
- PUSH NOTIFICATIONS
- THIRD PARTY OFFERS
- CROSS BRODER DISCLOSURE OF PERSONAL INFORMATION
- SECURITY - HOW WE STORE AND PROTECT YOUR INFORMATION
- LINKS
- THE SALE OR TRANSFER OF OUR BUSINESS OR ASSETS
- ADDITIONAL RIGHTS UNDER EU LAW
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PERSONAL INFORMATION
When used in this Privacy Policy, the term "personal information" has the meaning given to it in the Privacy Act 1988 (Cth) ("Privacy Act"). In general terms, it is any information that can be used to personally identify you.
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PERSONAL INFORMATION WE COLLECT
Information you give us
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The types of personal information that we collect about you will depend on our relationship with you, the circumstances of collection and the type of products and services you request from us. The personal information may include (but is not limited to):
- your name, gender and date of birth;
- your contact details including your email address, postal / delivery address and telephone / mobile number;
- billing information and credit card information;
- photographs and videos;
- your personal interests, ethnicity, dating gender preference, dating age range preference, physical characteristics, personal description and sexual life experiences;
- details of the products and services you have purchased from us or which you have enquired about, together with any additional information necessary to deliver those products and services and to respond to your enquiries;
- information you provide to us through our service centre, customer surveys or discussions with our representatives from time to time; and/or
- additional information relating to you that you provide to us directly or indirectly through our websites, applications or otherwise.
Information you disclose using Interactive Services
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The Network includes user-generated profiles, interactive messaging services and webcam services ("Interactive Services"). These are designed to enable you to communicate with other users of the Network ("Other Users").
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Information that is disclosed by you during your use of the Interactive Services may be seen, copied and used by us and Other Users. There is no expectation of privacy when using the Interactive Services and we have no control over how Other Users may use the information you disclose. You should exercise caution and discretion before deciding to disclose that information.
Information given to us by third-parties
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We may collect information about you which we have received from third-parties. For example, if you access the Network through a third-party connection or log-in, such as Facebook Connect, that third-party may pass some information about your use of its services to us. This information may include (but is not limited to):
- an ID associated with your third-party account;
- any information you have permitted the third-party to share with us; and/or
- any information you have made public in connection with the third-party provider.
Location information
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We may collect additional information from you. For example, we may collect your device's operating system, the name of your mobile carrier and network, details of your location, and with your permission your GPS/geo-location.
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The degree to which your location can be identified depends on the device you are using (e.g. smart phone, tablet, laptop or desktop). We collect this information in order to provide you with the best level of service. If you enable location services, we may collect location data periodically as you use or leave open your access to the Network. We may also use this data internally or in conjunction with our third-party service providers to customise your experience and provide offers that may be relevant to you. Depending on the platform you use (e.g. Apple OSX iOS, Windows, Android etc) to access the Network you may be able to control, from within your device's settings, whether you wish to share your location data with us.
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HOW WE COLLECT PERSONAL INFORMATION
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We may collect personal information about you:
- if you register an account ("Account"), including by creating a username and password, with an entity which forms part of the Network;
- through your access and use of the Network (including our websites and applications);
- if you send us an email / message or otherwise interact with us including during conversations between you and our representatives; and/or
- if you apply for a job with us.
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We may also collect personal information from third-parties including:
- agents, contractors and business partners; and/or
- third-party companies, like Facebook, who share your information with us in order to make your online experience more seamless.
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We use a range of social media channels ("Social Media") to distribute news, announcements, promotions and to address community enquiries. If you submit or post comments, images, tweets, recordings or other personal content for public display on Social Media, that information may be available for anyone in the world to read, view or comment on. We are not responsible to you for the information handling practices of Social Media.
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If you provide information to us about a third party (including a friend, family member, colleague and / or associate), you must ensure that you are entitled to disclose that information to us and that, without the need to take further steps pursuant to privacy laws, we may collect, use and disclose such information for the purposes set out in this Privacy Policy. The party concerned should be aware of this Privacy Policy and consent to how we will use the information relating to them as set out in this policy.
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HOW WE USE YOUR PERSONAL INFORMATION
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We may use your personal information for the following purposes:
- to set up and administer your Account;
- to provide our products and services to you;
- to provide you with news, information or advice about our existing and new products and services;
- to communicate with you including by email, mail or telephone;
- to manage and enhance our products and services;
- to personalise and customise your experience;
- to provide you with access to protected areas of our websites and applications;
- to conduct competitions or promotions on our behalf or that of selected third-parties;
- to verify your identity;
- to provide as part of business data to third-parties;
- to conduct business processing functions for operation of our websites or our business;
- for our administrative, marketing (including direct marketing), promotional, planning, product / service development, quality control and research purposes, or those of our contractors or external service providers;
- to investigate any complaints about you or made by you, or if we have reason to suspect that you are in breach of any of our Terms and Conditions or that you are or have been otherwise engaged in any unlawful activity;
- to prevent, detect and fight fraud or other unauthorised activities;
- to maintain records and comply with our legal obligations;
- to assist law enforcement personnel including police;
- as required or permitted by any law (including the Privacy Act); and/or
- for any other use that you authorise in writing.
- Your personal information will not be used other than as described in this Privacy Policy.
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DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information to:
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our employees, related bodies corporate, contractors or external service providers, existing or potential agents, business partners or joint venture entities or partners that perform services for us in connection with the Network and in connection with the sale and provision of our products and / or services, including third-parties who:
- fulfil requests by you;
- provide information technology services such as data storage, website hosting, software and system development, maintenance and support, and information processing, analysis and reporting (e.g. "Google Analytics" and "Facebook Pixel");
- assist us in providing delivery of products and/or services to you including third-party providers who provide information, data and documentation to us under licence;
- conduct or promote competitions via the Network;
- assist us in processing credit / debit card payments;
- provide marketing services; and/or
- provide services in the course of investigating a complaint or a security incident;
- specific third-parties authorised by you to receive information held by us;
- the police, any relevant authority or enforcement body, or your internet service provider or network administrator, for example, if we have reason to suspect that you have committed a breach of any of our Terms and Conditions, or have otherwise been engaged in any unlawful activity, and we reasonably believe that disclosure is necessary;
- to comply with our legal obligations;
- to comply with judicial proceedings or a court order;
- to assist in locating a missing person;
- to establish, exercise or defend a legal or equitable claim;
- for the purposes of a confidential alternative dispute resolution; and/or
- as otherwise required or permitted by any law (including the Privacy Act).
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WHAT IF WE CAN'T COLLECT YOUR PERSONAL INFORMATION
If you do not provide us with the information described in this Privacy Policy, some or all of the following may happen:
- We may not be able to provide you with the products or services you requested, either to the same standard, or at all (for example, if you do not register with an entity which forms part of the Network and create an Account, you will not be able to access features or services that are reserved for registered users or members);
- We may not be able to provide you with information about products and services that you may want, including information about discounts sales or special promotions; and/or
- We may be unable to tailor the content of the Network and your preferences and your experience of our websites and applications may not be as enjoyable or useful.
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ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
- You may request access to any personal information we hold about you at any time by contacting us (details at section 10 below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We will not charge for simply making a request and will not charge for making any corrections to your personal information. If you make an access request, we will ask you to verify your identity. There may be instances where we cannot grant you access to the personal information we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others, or if it would result in a breach of confidentiality. If that happens, we will give you reasons for any refusal.
- If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may ask us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it.
- Account holders will generally be able to access and update their details online. We request that you keep your information as current as possible so that we may continue to improve our service to you.
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YOUR RIGHTS AND RETENTION OF INFORMATION
We set out below some of the tools you have to control your personal information:
- our websites and applications provide certain tools that allow you to access, rectify or delete information that you provided through your use of the Network and which is associated with you;
- mobile operating systems have permission controls, such as for camera and location services. You can control these options through your device settings. Please note that changing these setting may result in lost functionality with our products and services;
- if you created an Account, you can delete the Account by using the "Delete" function on the relevant website or application; and
- if you uninstall an application, you can stop all information collection by the application. Please note that this will not delete your Account.
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DELETION OF PERSONAL INFORMATION
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We keep your personal information only as long as we need it for legitimate business purposes (as laid out in section 4 above) and as permitted by applicable law. To protect the safety and security of the Network and its users (including Other Users), we implement a safety retention window of six months following Account deletion. During this period, Account information will be retained although the Account will not be visible on the Network anymore.
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In practice, we delete or anonymise your information upon deletion of your Account (following the safety retention window described in paragraph 9.1 above) or after three years of continuous inactivity, unless:
- we must keep it to comply with applicable law (for instance, some data may need to be kept for up to two years to comply with statutory data retention obligations);
- we must keep it to evidence our compliance with applicable law;
- there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
- the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For instance, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new Account.
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Even though our systems are designed to carry out information deletion processes according to the guidelines in paragraphs 9.1 and 9.2 above, we cannot promise that all information will be deleted within a specific timeframe due to technical constraints.
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HOW CAN YOU COMPLAIN ABOUT A BREACH OF PRIVACY?
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If you believe your privacy has been breached by us or have any questions or concerns about our Privacy Policy, please contact us using the contact information below and provide details of the incident / matter so that we can consider / investigate it:
- Attention:
- Privacy Officer
- Email:
- [email protected]
- Postal address:
- Digital Quarter Pty Ltd
PO Box 285
Subiaco, WA 6904
Australia
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We have a formal procedure for investigating and dealing with privacy breaches. Once the Privacy Officer receives a complaint in writing the Privacy Officer will commence an investigation. The investigation will endeavour to determine whether there has been a breach, the nature of the breach and how it occurred. We may contact you during the process to seek any further clarification if necessary. If a breach is found, the Privacy Officer will escalate the matter to management so that the process can be rectified to prevent any further breaches from taking place. We will also contact you to inform you of the outcome of the investigation. We will endeavour to resolve all investigations within a reasonable time.
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CHILDREN'S PRIVACY
Use of the Network is restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platforms and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please contact us (using the details at section 10 above).
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USE OF COOKIES AND SURVEYS
- In some cases, we may collect personal information through the use of cookies. When you access the Network, we may send a ‘cookie' (a small summary file containing a unique ID number) to your computer or device. This enables us to recognise your computer or device and greet you each time you visit the Network, without asking you to register or login. It also helps us keep track of the products or services you view, so that we can send you news about those products or services.
- We also use cookies to measure traffic patterns, to determine which areas of the Network have been visited and to measure other patterns, including transaction patterns, or other metrics in the aggregate. We use this to research your habits so that we can continually improve the Network.
- We may also use cookies to log IP addresses to analyse trends, administer the Network, track user movements, and gather broad demographic information or to collect anonymous data.
- If you do not wish to receive cookies, you should set your browser so that your computer or device does not accept them.
- We may collect information from you in response to a survey. We generally use this information to get your feedback, report statistics, analyse trends, administer our services, diagnose problems and improve the quality of the Network.
- If you do not want us to collect information provided by you during the course of a survey, then refrain from completing the survey.
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DIRECT MARKETING
We may send you direct marketing communications and information about products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail or email, in accordance with applicable marketing laws, such as the Spam Act 2004 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
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OFFERS AND PROMOTIONAL MESSAGES
- We may use your email address or mobile phone number to send you updates and communications about our products and services or other messages, such as newsletters, text messages, information about when users' check-in, changes to features of the Network, or special offers.
- You will be given the opportunity, in any promotional email or text message that we send to you, to opt-out of receiving such messages in the future.
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PUSH NOTIFICATIONS
- Our applications include a function that allows us to use push notifications to send you updates, communications and other messages about the Network.
- To opt-out of getting these push notifications or other messages you must terminate the applicable service. We do not send promotional messages about other products or services through these push notifications.
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THIRD PARTY OFFERS
- We may use the information you have given us about your interests, and other profile or personal information, to develop and display tailored third-party content and advertising.
- At any time, you may opt-out of receiving marketing communications from us by contacting us (details at section 10 above) or through the privacy settings on the website or application you are using.
- If you receive communications from us that you believe have been sent to you other than in accordance with this Privacy Policy, or in breach of any law, please contact us.
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CROSS BRODER DISCLOSURE OF PERSONAL INFORMATION
- The Network operates in a number of international jurisdictions including Australia, New Zealand, the USA, the UK and parts of Asia (including, without limitation, Thailand, Singapore, Indonesia and Japan).
- As a result, your personal data may be transferred, stored and processed in another country in which we or our subsidiaries, partners or agents maintain facilities. These data processors, acting under our instructions, may be engaged in, among other things, the fulfilment of your information requests and the provision of support tools and services on the Network. They may also help us maintain the integrity and security of the Network, including emails and messaging platforms on the Network.
- By submitting your personal information on the Network, you expressly agree and consent to the disclosure, transfer, storage and processing of your personal information outside Australia. In providing this consent, you understand and acknowledge that countries outside Australia do not always have the same privacy protection obligations as Australia in relation to personal information. However, we will take steps to ensure that your information is used by third-parties securely and in accordance with the terms of our Privacy Policy.
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SECURITY - HOW WE STORE AND PROTECT YOUR INFORMATION
- We will take reasonable steps to protect the personal information that we hold from misuse, loss, or unauthorised access, including by means of firewalls, password access, secure servers and encryption of credit card transactions.
- If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.
- In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
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LINKS
The Network may contain links to other websites operated by third-parties. We make no representations or warranties in relation to the privacy practices of any third-party website and we are not responsible for the privacy policies or the content of any third-party website. Third-party websites are responsible for informing you about their own privacy practices.
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THE SALE OR TRANSFER OF OUR BUSINESS OR ASSETS
- If the Network, or any part of it, is sold or disposed of as a going concern, whether by merger, sale of assets, change of ownership of operating entity or otherwise, or in the event of an insolvency, bankruptcy or receivership, our users' personal information may be one of the assets dealt with in connection with that transaction.
- Information about our users may also need to be disclosed in connection with a commercial transaction where we or any one of our businesses are seeking financing, investment, support or funding.
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ADDITIONAL RIGHTS UNDER EU LAW
(This paragraph 21 applies if you are located in the European Union (EU))
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In addition to the rights outlined elsewhere in this Privacy Policy, under certain conditions you may have the right under EU data protection law to ask us to:
- provide you with further details on how we use and process your personal information;
- delete personal information we no longer have grounds to process; and
- restrict how we process your personal information while we consider an enquiry you have raised.
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In addition, under certain conditions, you have the right to:
- where processing is based on consent, withdraw the consent;
- lodge a complaint with the appropriate data protection authority if you have an issue with how we process your personal data;
- object to any processing of personal information that we process on the "legitimate interests" or "public interests" grounds, unless our reasons for the underlying processing outweighs your interests, rights and freedoms; and
- object to direct marketing (including any profiling for such purposes) at any time.
- You can exercise these rights by contacting us (details at section 10 above).
- These rights are subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).